Penang’s second Urban Transformation Centre (UTC) has officially opened its doors at the Penang Sentral Transport Terminal in Butterworth, marking another milestone in improving public access to essential government services.

Launched by Prime Minister Datuk Seri Anwar Ibrahim, the centre is the 24th UTC nationwide and is expected to benefit more than one million residents across Seberang Jaya, Penaga, Perai, Bukit Mertajam, as well as nearby areas in Kedah and northern Perak.

The establishment of the new UTC follows Anwar’s announcement during Budget 2025, made possible through a collaboration between the Finance Ministry and the Penang state government.

Open daily from 8am to 9pm, the centre houses key federal and state agencies such as the National Registration Department, Immigration Department, Road Transport Department, Royal Malaysia Police (PDRM), and Inland Revenue Board (LHDN), alongside health and dental clinics.

Visitors can also access the Kiosk Sentuhan Madani (KSM) and Cash Aid Information Hub, which assist with various financial aid programmes including STR, Sara, Budi95, and JKM aid.

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